What is a significant employee behavior issue that managers confront in the workplace? According to organizational behavior theories, how do you think it should be addressed?

There are many significant employee issues that managers must confront in the workplace some of these are Productivity, Absenteeism, Turnover, Deviant Workplace Behavior, Organizational Citizenship Behavior, and Job Satisfaction. I think the most significant of these behavior issues are Organizational Citizenship Behavior. These are the behaviors that allow the workplace to be a civilized community that works positively together.

Successful organizations need employees who will do more than their usual
job duties—who will provide performance that is beyond expectations. In today’s
dynamic workplace, where tasks are increasingly done in teams and where flexibility
is critical, organizations need employees who will engage in “good citizenship”
behaviors such as helping others on their team, volunteering for extra
work, avoiding unnecessary conflicts, respecting the spirit as well as the letter of
rules and regulations, and gracefully tolerating the occasional work-related
impositions and nuisances (Robbins & Judge, p. 30)

It is important that everyone is willing to go above and beyond to create a successful outcome in the department or organization. Good leadership can create this community. Leaders that lead from within can exemplify these characteristics for their employees to follow. They can create an environment where employees feel comfortable to be flexible, and feel that their above and beyond attitude is appreciated by leadership and team members. This allows the department to work more as a team.


Robbins, S. P., & Judge, T. A. (2007). Organizational behavior (12th ed.). Upper Saddle River, NJ: Pearson Education.